Mission Statement & Core Values
Our Mission: To create raving fans who eagerly refer us!
- Empowering Culture
We believe our empowering culture is our greatest asset and makes us entirely unique as an organization. Our team is made up of individuals who believe in our vision and who realize we can accomplish far more working together than we can on our own.
We realize that we are ultimately responsible for our own successes and failures. We celebrate achievements and recognize that failures are an opportunity for growth. We avoid blame whenever possible.
- Honest Communication
We are respectful and appreciative of differing points of views, realizing that each team member has the opportunity to bring valuable insight and talents to our organization. We are upfront, honest, and open with every team member in discussions and decisions.
- Unexpected Customer Service
It is our goal to delight our customers in such a way that they become advocates for NewLuxe Bath Glass. We believe the value we add to our customers’ lives is about more than delivering great products, but in the way we conduct ourselves before, during, and after the sale.
We treat each customer with honesty and integrity in all business dealings. We will work hard to set ourselves apart from other service companies that have given the home improvement industry a less than excellent reputation.
- Unmatched Quality
Our high product quality is evident in our machinery, equipment, personnel, and installations. We pride ourselves in using, building, and installing only the highest quality shower enclosures, frameless shower doors, mirrors, and frames.
- Systematic and Efficient
We document procedures, and follow system processes with precision. We take the initiative to solve recurring problems and eliminate redundancies. We are constantly looking for better ways to get better results in our daily tasks.